Who we are
The App and Sites are operated by “VRV ATHLETICS” (also referred to in this policy as “we” or “us”).
Collection of information
Registration Information
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
- Name;
- Username;
- Email address;
- Cell number;
- Gender identity;
- Date, time, and location of birth;
- Sexual preference;
- Photographs;
- Location; and
- Login information for social media accounts that you connect to your Bumble Account (this could include, for example, your Facebook and Instagram accounts). For more information about this, see “Linking other Accounts to Bumble” in section 7 below.
Once you register, you will be able to review and change this information at any time just by logging in to VRV ATHLETICS (other than your date of birth and location (which, if you have given VRV ATHLETICS access to your location in your device settings, is automatically updated based on the location of your device)). It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.
The information we collect helps to enhance the App and verify our Users. Registration Information such as your name and username may be visible to other Users who view your profile page.
For Users who are California residents, the data we may collect falls within the following categories of “personal information”, as defined by the California Consumer Privacy Act (CCPA):
- A. Identifiers, such as name and location;
- B. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
- C. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;
- D. Commercial information, such as transaction information and purchase history;
- E. Biometric information;
- F. Internet or network activity information, such as browsing history and interactions with our Sites and App;
- G. Geolocation data, such as mobile device location;
- H. Audio, electronic, visual and similar information, such as photos and videos;
- I. Professional or employment-related information, such as work history and prior employer;
- J. Non-public education information; and
- K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
Profile Information
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ license details and other sensitive information which is open to abuse and misuse on your profile.
When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk.
Purchases Information
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
VRV ATHLETICS uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behavior that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact Bumble to contest the decision.
Geolocation Information
If you have given VRV ATHLETICS access to your location in your device settings, when you use your cell, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we use it to personalize the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.
If you have given VRV ATHLETICS access to your location, but wish to turn this off, you can do so by the following methods:
- iPhone app — settings, privacy, location services, VRV ATHLETICS
- Android — settings, location, VRV ATHLETICS , permissions, location
Device and Photos Information
We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.
Links
We may keep track of how you interact with links available on VRV ATHLETICS including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.
Messages
We review the content of messages sent in the App to identify topics and trends across our Users. We will take steps to remove personally identifying information from such messages, prior to reviewing them. We will not share the content of User messages or information we derive from them with any third party.
When you Contact Customer Support
If you contact our Customer Support team, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you) for 5 years after deletion of your account.
Cookies and similar technologies
When you visit our Sites or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognize and remember you.
If you would like to find out more about cookies, including how we use them and what choices are available to you, please refer to our Cookie Policy.
Use of your information
Our main goal is to ensure your experience on VRV ATHLETICS is an enjoyable one. In order to deliver an enjoyable experience to you, we may use your Registration and other information to:
- offer you our services and features;
- contact you with information about the App (e.g., updates and new features);
- personalize the App/Sites and the content we deliver to you;
- conduct research and analytics about how you use and interact with the App/Sites;
- to test new technologies and processes designed to enhance and improve the App/Sites;
- resolve disputes, troubleshoot problems and to enforce our Terms & Conditions;
- investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.
- to send you information about the promotions and offers we have available (e.g., specify the types of goods/services/offers to be provided via direct marketing) by direct marketing or other modes of communication – if you’ve signed up for our communications or otherwise told us it’s OK. We will not use your information in email direct marketing unless you give us your consent during the Account creating process or via Settings in the App (you can withdraw from marketing at any time via Settings in the App or by using the opt-out mechanisms and links provided in each message); and
- protect our Users and third parties from harm.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Disclosure of information
Our policy is to not disclose your Registration Information or personal data, except in the limited circumstances described here:
| Circumstances where data may be disclosed | Disclosed data |
|---|---|
| Service Providers – We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information or personal data with these third parties, but only for the purposes of performing these functions and providing such services. More information about this is available directly below. | This could include all data, including all CCPA Categories listed above |
| Moderators – To monitor activity on the App and approve content. | Name and user registration details, profile information, content of messages and photographs (CCPA Categories A, B, C, and H) |
| Payment Processing and Telecommunications Companies – To facilitate payments for our premium services. | Cardholder name, cardholder address, card number, payment amount, transaction date/time (CCPA Categories A, B, and D) |
| Law and Harm – We think it is very important that all Users behave while using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behavior or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary: to comply with a binding direction court order, or lawful request;to protect the safety of any person;to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity; orto protect our rights or property or those of third parties.In such cases we may raise or waive any legal objection or right available to us. | This could include any personal data that VRV ATHLETICS holds about you, depending on the nature of the request or the issue that we are dealing with, including all CCPA Categories listed above |
| Business Transfers – In the event that a VRV ATHLETICS entity or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data. | This could include all personal data that VRV ATHLETICS holds about you, including all CCPA Categories listed above |
| Marketing Services Providers – To help us serve marketing and advertising on third party websites and applications and measure the effectiveness of our advertising campaigns. More information on this is available below | Advertising identifier associated with your device (Device ID), estimated location (based on your IP address), age, gender and data about your visit to our Sites or App and action taken on those (for example if you downloaded our App or created an account with our App), hashed email address (for ‘custom audiences’ only) (CCPA Categories B, C, G, F and K) |
| Anti-Spam and Anti-Fraud – Your data may be shared with other VRV ATHLETICS companies, for example, to block accounts and suspected fraudulent payment transactions as part of our anti-spam and anti-fraud procedures. | Email address, phone number, IP address and IP session information, social network ID, username, user agent string, and transaction and payment data (CCPA Categories B, F and D). |
Aggregated Information – We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling.
Your rights
Privacy laws applicable in your country may give you the following rights:
- Right to be informed: what personal data an organization is processing and why (we provide this information to you in this Privacy Policy).
- Right of access: you can request a copy of your data.
- Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
- Right to erasure: you have the right to have your data deleted in certain circumstances.
- Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
- Right to data portability: you can request a copy of certain data in a machine-readable form that can be transferred to another provider.
- Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
- Rights related to automated decision-making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.
DATA RETENTION AND DELETION.
We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law. Please see “Profile Verification Information ” above, to learn about our retention policy with respect to biometric information.
When your Account is deleted, we make sure it is no longer viewable in the App. For up to 28 days, it is still possible to restore your Account if it was accidentally deleted. After 28 days, we begin the process of deleting your personal information from our systems, unless:
- we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes);
- we must keep it to evidence our compliance with applicable law (for example, if an account is blocked, we keep some account information and a record of the behavior that led to the block – this information is retained for evidential purposes in case of queries or legal claims concerning the block);
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account).
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.